Privacy Policy

1. Introduction

At Nuevocriterio, we deeply respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services. We strictly comply with Argentina's Personal Data Protection Law 25.326 and all applicable regulations related to privacy and data protection.

2. Data Controller

The controller of your personal data is:

Nuevocriterio
Address: Juramento 163 2do. B, R8400 San Carlos de Bariloche, Río Negro, Argentina
CUIT: 20-12345678-9
Phone: +54 294 413 3772
Email: info@nuevocriterio.com

3. Information We Collect

3.1 Information You Provide Directly

We collect information you voluntarily provide to us when you:

• Complete contact forms on our website
• Subscribe to our newsletter
• Participate in surveys or questionnaires
• Contact us by phone, email, or other means

This information may include: full name, email address, phone number, and any other information you choose to share in your messages or inquiries.

3.2 Automatically Collected Information

When you visit our website, we automatically collect certain technical information, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Date and time of access
• Referring website

3.3 Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience on our website. For detailed information about how we use cookies, please consult our Cookie Policy.

4. How We Use Your Information

We use the collected information for the following purposes:

• Respond to your inquiries and information requests
• Provide you with educational content and resources about conscious consumption
• Improve our website and services
• Analyze website usage to optimize user experience
• Comply with legal and regulatory obligations
• Prevent fraud and ensure the security of our website

5. Legal Basis for Data Processing

We process your personal data under the following legal bases according to Law 25.326:

• Consent: When you provide us with your explicit consent to process your data, for example, when completing a contact form
• Legitimate interest: To improve our services and provide you with relevant content
• Legal compliance: When necessary to comply with legal obligations

6. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for commercial purposes. We may share your information only in the following circumstances:

• With service providers who help us operate our website, under strict confidentiality agreements
• When required by law or court order
• To protect our legal rights or the safety of our users
• With your explicit consent

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Restricted access to personal data only to authorized personnel
• Regular monitoring of our security systems
• Staff training in data protection practices

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law. Criteria for determining retention periods include:

• The duration of our relationship with you
• Legal retention obligations
• Operational and archival needs

9. Your Rights

Under Law 25.326, you have the following rights regarding your personal data:

• Right of access: You can request information about the personal data we hold about you
• Right of rectification: You can request correction of inaccurate or incomplete data
• Right of deletion: You can request deletion of your personal data
• Right to object: You can object to the processing of your data in certain circumstances
• Right to withdraw consent: You can withdraw your consent at any time

To exercise any of these rights, contact us at info@nuevocriterio.com. We will respond to your request within the timeframe established by law.

10. International Data Transfers

Generally, we process your data within Argentina. If we need to transfer data outside the country, we will ensure appropriate safeguards exist as required by Law 25.326.

11. Minors

Our website is not directed to minors under 16 years of age. We do not knowingly collect personal information from minors. If we discover we have collected information from a minor, we will delete it immediately.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on our website with a revised update date.

13. Contact

If you have questions or concerns about this Privacy Policy or how we handle your personal data, contact us:

Email: info@nuevocriterio.com
Phone: +54 294 413 3772
Address: Juramento 163 2do. B, R8400 San Carlos de Bariloche, Río Negro, Argentina

14. Supervisory Authority

You have the right to file a complaint with the Agency for Access to Public Information (AAIP), Argentina's data protection authority, if you believe the processing of your personal data violates the law.